This past week I had the opportunity to attend a small-group training session with Dr. Jeffrey Kaplan, Managing Director of Training & Development at Ferrazzi Greenlight. If you haven't heard of Ferrazzi Greenlight, it's a firm focused on strategic relationship management headed by one Keith Ferrazzi, bestselling author of Never Eat Alone and Who's Got Your Back.
In a nutshell, the message is this: demonstrate generosity, intimacy, candor, and accountability. :) Of course, the trick is not knowing the four secret words...the trick is knowing what they mean and how they apply to our individual and corporate circumstances. In our small group, Jeff painted a picture for us of what that might look like, and took us down the path of thinking through specifically how to realize these goals.
Jeff speaks to groups of all sizes, from our group of ten to stadiums of thousands. He has a great story to share, and is - of all things - authentic.
think both of those are bestsellers, aren't they?
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