4S Model: Steps

The final S of the 4S Model is Steps:  taking the steps to actually move the new, prepared you towards your career goals and aspirations.  The first three (Self, Surroundings, Skills) are about knowing yourself, understanding the environment in which you operate, and assessing and improving your unique skill set.  The fourth S is about creating your personal marketing plan.

Communication Timing

Scenario 1:  Driving down the interstate on a recent evening, I notice a car in front of me with a right turn signal on. I assume the driver will be taking the next exit. We pass one exit, then another. Since the vehicle is in the right lane, I assume the driver has inadvertently left the signal on, perhaps after changing lanes. After several miles, the vehicle turns on the third exit as the signal is extinguished. It's almost a surprise to see the vehicle take the exit.

Scenario 2:  A new information system is being rolled out across an enterprise. In January the project team launches a robust communication strategy that touches all employees, sharing the benefits of the new system and what to expect. During the last week of the first quarter, a small group of key stakeholders receive a brief email stating a new go-live date in the third quarter. The communications to all employees continue with the same focus on the benefits of the new system and what to expect. In the fourth quarter the system goes live. Adoption of the new information system is abysmal. The project team discovers that several groups in the business have created their own siloed solutions, and there is no appetite to convert to the new system.

Both scenarios share a lesson about communications: timing is everything.

Lunch

It's almost always enjoyable to connect with someone over food or coffee.  I really like sitting down with someone over lunch, learning more about the individual's purpose, work, and what makes him or her tick. There are lots of reasons to connect with others, and each type of interaction has its own benefit:

• History. The other person's experience reminds me of things I've done before, maybe not as well, or maybe better


• The Now. We're experiencing the same pains or joys, and compare notes and next moves


• Virtual Travel. I get to take a vicarious journey to an situation or place I've never been (skydiving, anyone?).


• Improvement. We philosophize or have a mental jousting of sorts, sharpening one another with competing logic and new information

I have a very strong preference for the other person to select where we'll have lunch. Very.  There are specific reasons for this:

Better Speakers, Better Leaders, Better Communicators

I've just completed a term as president of my local Toastmasters club, Gateway to Speaking Excellence. During my year in office, the theme of the club was the same as the title of this blog post. When asked to describe Toastmasters, I say something like this:  “Toastmasters is a safe-to-succeed, safe-to-fail environment in which we practice becoming better speakers, better leaders, and better communicators every single day.”

Wondering about the cheesy name?

Professional networking

After I earned my MBA, I joined the Career Services committee of the alumni association.  This year, our focus is to deliver seminars focused on two things:  professional networking and personal performance.  It's how we add value to both the school and alumni - creating a resource where individual can equip themselves for professional success.

The first component of that is called professional networking.  Interesting concept by itself, but we took some time to define it.  Here's what we came up with:

Professional networking is the creation and maintenance of relationships for mutual benefit and advancement, within the context of your own personal and professional goals.

College Connections

You may have noticed this phenomenon as well...Every Autumn, you mysteriously run into people you haven't seen since high school or college.  Sometimes they reach out to you, sometimes you might reach out to them, and sometimes - most times for me - it just happens.

It's November, and I've connected with a few old schoolmates, just like every year.  Some relationships blossom once more, and others end in a warm-hearted remembrance of some shared event before the connection once again fades.

It's always interesting to see where others are, remember what we once were, and ruminate over the changes that happen in life.Here are two general thoughts around this:  one is a bit academic (not a bad thing), and the other is an application.  Let's touch on the academic first.

Harvard Business Review: networking

Harvard Business Review published a couple of  articles this year around networking, and I wanted to share them with you:

"Start Networking Right Away (Even if you hate it)"

• From the January 2009 issue


• Key quote:  "Time spent in the early days building a network will save time down the road when you're trying to solve problems, leverage resources, and achieve success."

"Approach Avoidance"

• From the October 2009 issue


• Key quote:  "find a good role model; put outside interests to work inside the organization; engage with the network consistently, not just when they need help; and have faith that practice will pay off."

Enjoy!

Dr. Jeffrey Kaplan & Ferrazzi Greenlight

This past week I had the opportunity to attend a small-group training session with Dr. Jeffrey Kaplan, Managing Director of Training & Development at Ferrazzi Greenlight.  If you haven't heard of Ferrazzi Greenlight, it's a firm focused on strategic relationship management headed by one Keith Ferrazzi, bestselling author of Never Eat Alone and Who's Got Your Back.

In a nutshell, the message is this:  demonstrate generosity, intimacy, candor, and accountability.  :)  Of course, the trick is not knowing the four secret words...the trick is knowing what they mean and how they apply to our individual and corporate circumstances.  In our small group, Jeff painted a picture for us of what that might look like, and took us down the path of thinking through specifically how to realize these goals.

Jeff speaks to groups of all sizes, from our group of ten to stadiums of thousands.  He has a great story to share, and is - of all things - authentic.